> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/platform/platform-overview.md).

# Platform overview

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### Product information

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Regional availability</strong> </td><td>Glesys runs three data centers and three partner sites, providing region-specific product availability with full, limited, future, or unavailable options across.</td><td><a href="/pages/iZDdT7rJlESGh6SRJka5">/pages/iZDdT7rJlESGh6SRJka5</a></td></tr><tr><td><strong>Product Service Level Agreements (SLAs)</strong></td><td>Our SLAs define expectations, performance targets, availability metrics, and tiered service levels, providing compensation when agreed service commitments are not met.</td><td><a href="/pages/XTePFhggVoRTVyvk1Srw">/pages/XTePFhggVoRTVyvk1Srw</a></td></tr></tbody></table>

### Control panel

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Control Panel</strong></td><td>Glesys accounts manage organizations, collaborators, projects, and security, with users controlling authentication, billing, and access while organizations structure resources and permissions.</td><td><a href="/pages/h6g4rIMLDSOmxYfCxOJi">/pages/h6g4rIMLDSOmxYfCxOJi</a></td></tr><tr><td><strong>Organizations</strong></td><td>The control panel lets you manage organizations, configure company details, set billing methods, and assign collaborators while organizing projects efficiently overall.</td><td><a href="/pages/kgoWhCIWBM4ySEzKxrsz">/pages/kgoWhCIWBM4ySEzKxrsz</a></td></tr><tr><td><strong>Projects</strong></td><td>Projects group related resources, with each organization managing project creation, settings, and identifiers via control panel or API endpoints for management.</td><td><a href="/pages/2TwrzqcTMF1IXrArzigl">/pages/2TwrzqcTMF1IXrArzigl</a></td></tr><tr><td><strong>Collaborators</strong></td><td>Collaborators are invited by email, assigned project permissions or ownership, and managed or removed through the control panel or API systems.</td><td><a href="/pages/w9Q9qgvZBltlmJsvBa2N">/pages/w9Q9qgvZBltlmJsvBa2N</a></td></tr></tbody></table>