Contract terms

Our services have varying contract terms depending on the service type. Understanding these terms helps clarify your commitments and billing.

Cloud services

Billing follows a pay-as-you-go model with no fixed contract period by default, a minimum commitment of just one hour, and you only pay for the capacity you use.

Monthly billed (binding) services

The following services are billed monthly and may include a binding contract period:

  • Dedicated servers

  • Internet connectivity

  • Colocation

Unless otherwise agreed, these services renew monthly with a one-month binding period. Any different contract term will be clearly specified in the quotation or agreement before signing.

For complete details on all terms and conditions, please refer to our general terms & conditions.

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