> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/bare-metal/dedicated-servers/details/service-description.md).

# Service description

***

A Dedicated Server provides computing server resources of a specified configuration, enabling users to manage these resources and install the software. GleSYS provides an uninterrupted power supply to the equipment, cooling, service management capabilities, and Internet connection as part of the service. [Learn more](https://glesys.com/dedicated)

### Features at a glance

* Use of computing resources of a specified configuration.
* Internet connection with a bandwidth- or traffic-based billing model.
* Public IPv4 address.
* IPv6 address upon request.
* Remote server management via KVM/IPMI console.
* Technical support during office hours.
* Operating System install (Debian/Ubuntu/AlmaLinux/Microsoft Windows).
* Hardware RAID is available.

### Regional availability

The product is present in the following locations:

* dc-fbg1 (our Falkenberg DC, Sweden)
* dc-sto1 (our Stockholm DC, Sweden)
* dc-oul1 (our Oulu DC, Finland)

Glesys provides connectivity between the data centers using redundant high-performance communication channels.

### Server types

There are two types of dedicated servers:

* Custom servers
* Instant delivery servers

#### Custom servers

We offer custom server assembly based on your specific requirements. You can choose from a vast range of configurations depending on the availability of hardware components.

#### Instant delivery servers

Rent a dedicated server with only a one-month contract. Our instant delivery servers are pre-assembled and ready to deploy quickly. They are perfect for predictable workloads and quick deployment. However, they cannot be customized or upgraded.

### Responsibilities

| Initial setup, including installation of the operating system:                                                        | Glesys   |
| --------------------------------------------------------------------------------------------------------------------- | -------- |
| Core infrastructure – the dedicated server hardware according to an agreement:                                        | Glesys   |
| Supporting infrastructure – physical security, internet connection, cooling, and uninterruptible power sources (UPS): | Glesys   |
| Replacement of failed components and entire servers:                                                                  | Glesys   |
| Server-related tasks, including operating system updates, security patches, and backups:                              | Customer |
| Monitoring and reporting hardware failures:                                                                           | Customer |
| Monitoring and managing RAID status:                                                                                  | Customer |


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.glesys.com/products/bare-metal/dedicated-servers/details/service-description.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
