Service description

Version 2026.06.04

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With VMware Cloud Director as a Service, your workloads utilize the Glesys VMware platform, which includes infrastructure and VMware components. VMware workloads across different Cloud accounts are securely isolated through the virtualization of networking, storage, CPU, and RAM provided by VMware Cloud Director. Learn more

Features at a glance

• Glesys operations manages VMware infrastructure health and patching up through the hypervisor.

• Create and deploy VMware workload vApps and virtual machines.

• Fully customizable VM configurations (CPU, memory, storage).

• Support for hot-add compute resources and block storage.

• Fully customizable network topology with firewall, NAT, VPN, DHCP, and load-balancing services.

• Role-based access control (RBAC).

Regional availability

The product is present in the following locations:

• dc-fbg1 (our Falkenberg DC, Sweden)

• dc-sto1 (our Stockholm DC, Sweden)

Technical specification

Storage tiers	Gold: 6,000 IOPS / Silver: 1,200 IOPS
Shared CPU	Yes
Backup support	Yes (Veeam as an add-on)
Snapshot support	Yes
High Availability – automatic failover support	Yes
Anti-affinity rules	Yes
Import/export VM	Yes
Processing of personal data	Storage, transfer

1. NSX Networking (default, recommended)

Bandwidth	Configurable 100 Mbps – 10 Gbps
High Availability	Yes
VM networking	NAT is a requirement for providing inbound/outbound access into the VDC.
IPv6 support	No
Internal networks limit	10 networks (contact sales for more)
Firewall on edge GW	Yes
IPsec Site-to-Site	Yes
Client VPN	No
Load balancer	Yes (additional cost, contact sales)
Remote Syslog configuration	No
Bring your own IP	No

2. Non-NSX Networking

Router	Customer installs, configures, and supports router (hardware or software).
Bandwidth	As agreed upon with sales
IP adressing	A link network and a VLAN are required for BGP peering.
VM networking	Can be placed directly on a public network (no NAT required, dual stack IPv4/IPv6 supported).
Internal networks limit	10 networks (contact sales for more)
Bring your own IP	No

Veeam backup (optional)

Customer self-service	No, ordered throuh sales and need activation
Configurable scheme	Yes
Redundant backups	No

Veeam immutable backup

Immutable tiers	Available retention periods: 7, 14, or 30 days. The retention period is selected when the backup pool is created and cannot be modified afterward.
Multiple immutable pools	Yes. Customers can create multiple immutable backup pools with different retention periods.
Can upgrade quota	Yes

Responsibilities

Infrastructure platform	Glesys
Update resource quota (by request)	Glesys
Manage workloads	Customer
Create network topology	Customer
Configure network services	Customer
Monitoring environment	Customer
Patching and updating OS	Customer
Troubleshooting OS	Customer
Backup management and validation	Customer
Restore from backup	Customer