> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/compute/vmware-virtual-machines/details/service-description.md).
# Service description
***
Our VMware platform offers a scalable and secure hosting solution. It features a high availability (HA) function that ensures virtual machines are automatically relocated to a healthy host in the event of a host failure. The product also supports both private and public VLANs in most of our locations. VMware VMs is the ideal choice for private clouds, demanding corporate applications, and e-commerce websites. [Learn more](https://glesys.com/vps/platforms/vmware)
### Regional availability
The product is present in the following locations:
* dc-fbg1 (our Falkenberg DC, Sweden)
* dc-sto1 (our Stockholm DC, Sweden)
* dc-oul1 (our Oulu DC, Finland)
* dc-ams1 (partner DC in Amsterdam)
* dc-lon1 (partner DC in London)
* dc-osl1 (partner DC in Oslo)
### Technical specification
All virtualization hosts are built on the fastest Intel® hardware for optimal performance.
The network infrastructure is built on Cisco hardware.
#### General information
| **Customer self-service** | Yes, managed in the control panel |
| ------------------------------- | ----------------------------------------------- |
| **Available OS template** | AlmaLinux, Debian, Ubuntu, Windows |
| **Shared CPU\*** | Yes |
| **Backup support** | Yes (as an integrated add-on) |
| **Automatic failover support** | Yes |
| **Additional disk support** | Yes |
| **Cloud-init support** | Yes (configuration via API) |
| **Disk types** | Gold: 6,000 IOPS /
Silver: 1,200 IOPS
|
| **Anti-affinity rules** | Yes (contact support for help) |
| **Bring your own IP** | Yes (contact sales for help) |
| **Bring your own ISO** | Yes (contact support for help) |
| **Import/export VMs** | Yes (contact support for help) |
| **Private networks** | Yes (VLAN-based and segment-based) |
| **Processing of personal data** | Storage, transfer |
\* Normal use is at or below 50% of the average daily usage per core.
#### Location-specific for Falkenberg, Stockholm, and Oulu\*\*
| **CPU cores** | 1–32 cores (increase/decrease with restart) |
| ------------------------------- | ------------------------------------------------------------------------------- |
| **Base frequency** | 2.5 GHz per core |
| **Memory** | 1–256 GiB (increase/decrease with restart) |
| **Primary disk size** | 20 GiB – 16 TiB (increase with restart) |
| **Primary storage type** | Gold / Silver (SSD and NVMe-backed storage) |
| **Additional disks** | Up to 3 disks on either Gold or Silver storage |
| **Additional disk limitations** | Gold: Max size per disk is 1 TiB /
Silver: Max size per disk is 4 TiB
|
| **Encryption at rest** | Yes |
| **Networking** | 10 Mbps–10 Gbps (increase/decrease without restart) |
\*\* VLAN support for Oulu will be available soon.
#### Location-specific for Amsterdam, Oslo, and London\*\*\*
| **CPU cores** | 1–16 cores (increase/decrease with restart) |
| ------------------------------- | ------------------------------------------------------------------------------- |
| **Base frequency** | 2.5 GHz per core |
| **Memory** | 1–64 GiB (increase/decrease with restart) |
| **Primary disk size** | 20–600 GiB (increase with restart) |
| **Primary storage type** | Gold |
| **Additional disks** | Up to 3 disks on either Gold or Silver storage |
| **Additional disk limitations** | Gold: Max size per disk is 1 TiB /
Silver: Max size per disk is 4 TiB
|
| **Encryption at rest** | Yes |
| **Networking** | 10 Mbps–1 Gbps (increase/decrease without restart) |
\*\*\* VLANs are not supported in London.
#### **Integrated backup (optional)**
| **Customer self-service** | Yes, managed in the control panel |
| ------------------------- | -------------------------------------- |
| **Backup plan** | One daily backup with 14-day retention |
| **Configurable scheme** | No |
| **Redundant backups** | No |
### Responsibilities
| **Infrastructure platform** | Glesys |
| ------------------------------------------------------------------ | --------------------------------- |
| **Securing VM – configuring firewall, intrusion prevention, etc.** | Customer |
| **Patching and updating the OS** | Customer |
| **Troubleshooting OS** | Customer |
| **Backup platform** | Glesys |
| **Restore from backup** | GleSYS (contact support for help) |
| **Backup validation** | Customer |
---
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