> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/connectivity/network-services/cross-connect/service-description.md).

# Service description

Version 2024.01.01

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A cross-connect is a duplex fiber circuit that links a pair of customer ODF ports or connects a pair of customer ODF ports to a third-party fiber demarcation (Stokab, Telia Wholesale, Tele2, etc.).

### Technical specification

<table data-header-hidden><thead><tr><th width="374"></th><th></th></tr></thead><tbody><tr><td><strong>Type of cross-connect</strong></td><td>SMF (Single-Mode Fiber)</td></tr><tr><td><strong>Diversity options</strong></td><td>Diversity support for Cross Connect deployments depends on the availability of a diverse route to the Meet-Me-Room from the customer's environment.</td></tr></tbody></table>

### Service Level Agreement

As this is a purely passive product, proactive monitoring is not possible. Service outages are measured from the moment the outage is reported to Glesys by the customer.