> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/connectivity/network-services/virtual-private-network-vpn/details/service-description.md).

# Service description

***

The VPN service is a remote access VPN that encrypts traffic, allowing our customers to securely connect to a private network from a remote location over the Internet.

First-hand access is available to our Dedicated Server and Colocation Single-Server customers for managing their resources using IPMI for OOB management. However, it is NOT an anonymous VPN service and is unsuitable for high-speed connectivity such as streaming, gaming, or downloading.

### Technical specification

<table data-header-hidden><thead><tr><th width="374"></th><th></th></tr></thead><tbody><tr><td><strong>Customer self-service</strong></td><td>Yes, managed in the control panel</td></tr><tr><td><strong>Protocol(s)</strong></td><td>PPTP / L2TP</td></tr><tr><td><strong>Processing of personal data</strong></td><td>Transfer</td></tr></tbody></table>

### Responsibilities

<table data-header-hidden><thead><tr><th width="374"></th><th></th></tr></thead><tbody><tr><td><strong>Infrastructure platform</strong></td><td>Glesys</td></tr><tr><td><strong>Client setup</strong></td><td>Customer</td></tr><tr><td><strong>Client troubleshooting</strong></td><td>Customer</td></tr></tbody></table>


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