Service description

Version 2024.01.01

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The colocation service is ideal for customers requiring a large footprint. Space is contracted, with equipment positioned in the private rack, ensuring access to our resilient power and business-class internet connectivity.

Features at a glance

Our colocation is designed to meet or exceed the highest security, efficiency, and performance standards:

• UPS and generator-backed power.

• Aisle airflow containment.

• Direct access to low-latency, reliable connectivity (redundancy available).

Regional availability

The product is delivered from the following locations:

• dc-fbg1 (our Falkenberg DC, Sweden)

• dc-sto1 (our Stockholm DC, Sweden)

• dc-oul1 (our Oulu DC, Finland)

• dc-por1 (our Pori DC, Finland)

• dc-tam1 (our Tampere DC, Finland)

All data centers are connected via our low-latency, resilient MPLS, which is ideal for disaster recovery (DR) and geographical load balancing.

Full rack standard configuration

Rack space	47U / 14U (third of a full rack)
Lockable door	Yes
Power*	2x16A (7kW A+B)
ODF	A 1U ODF is pre-installed. Each rack comes standard with six pairs.
Transfer	Not included – available from 100 Mbps to 100 Gbps.
Network uplink	1 Gbps port is default, with availability of up to 100 Gbps.
IP addresses	Not included, but available.

_{* Power options: customization of over 40kW may be available depending on the data center location.}

Single-server standard configuration

Rack space	1U (shared rack)
Rack mount	Devices are rack-mounted using the supplied rail kit; alternatively, we can lease a shelf (requires additional units).
Power**	200W 230VAC (Single or Dual Power Feed)
Transfer	100 Mbps included – up to 10 Gbps available (95th percentile burstable billing).
Network uplink	1 Gbps port is default, with availability of up to 10 Gbps.
IP addresses	Not included, but available.

_{** Please contact us for power requirements that exceed the standard option.}

Access

Specific for full racks

• Physical access is available 24/7 at our Stockholm, Falkenberg, and Oulu data centers.

• Each rack agreement includes one access card, with additional cards available for an extra fee.

• The electric locks on all racks can only be unlocked by the assigned cardholders renting the colocation full rack.***

Specific for single-servers

• Remote access using IPMI via VPN.

• A secure private rack is accessible only to Glesys personnel.

^{*** Access to the full rack rental is subject to specific regulations. Authorized Glesys personnel have unrestricted access to all racks, and in some cases, it may be possible to obtain restricted access, even from staff and alarms.}

Additional services available

Advanced connectivity options (MPLS and more)	✅
Redundant multi-homed connectivity	✅
Copper and fiber rack cross-connects	✅
Data center inter-connects	✅
Remote hands support	✅
Service level agreement (SLA)	✅
Live bandwidth/power monitoring	❌

Responsibilities

Provide the necessary support infrastructure – physical security, internet connection, cooling, uninterruptible power sources (UPS):	Glesys
The customer will install their equipment in the rack as per the agreement:	Glesys
Monitor and report any issues or suspected faults in the colocation service:	Customer
Comply with all applicable laws, regulations, and ordinances regarding the use of colocation space, customer equipment, and stored information:	Customer
Comply with network traffic volumes as per the agreement:	Customer
All software installed on hardware:	Customer
Insurance that covers hardware and the damages it causes:	Customer