> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/data-center-services/colocation/details/service-description.md).

# Service description

***

The colocation service is ideal for customers requiring a large footprint. Space is contracted, with equipment positioned in the private rack, ensuring access to our resilient power and business-class internet connectivity.

### Features at a glance

Our colocation is designed to meet or exceed the highest security, efficiency, and performance standards:

* UPS and generator-backed power.
* Aisle airflow containment.
* Direct access to low-latency, reliable connectivity (redundancy available).

### Regional availability

The product is delivered from the following locations:

* dc-fbg1 (our Falkenberg DC, Sweden)
* dc-sto1 (our Stockholm DC, Sweden)
* dc-oul1 (our Oulu DC, Finland)
* dc-por1 (our Pori DC, Finland)
* dc-tam1 (our Tampere DC, Finland)

All data centers are connected via our low-latency, resilient MPLS, which is ideal for disaster recovery (DR) and geographical load balancing.

### Full rack standard configuration

| **Rack space**     | 47U / 14U (third of a full rack)                                    |
| ------------------ | ------------------------------------------------------------------- |
| **Lockable door**  | Yes                                                                 |
| **Power\***        | 2x16A (7kW A+B)                                                     |
| **ODF**            | A 1U ODF is pre-installed. Each rack comes standard with six pairs. |
| **Transfer**       | Not included – available from 100 Mbps to 100 Gbps.                 |
| **Network uplink** | 1 Gbps port is default, with availability of up to 100 Gbps.        |
| **IP addresses**   | Not included, but available.                                        |

<sub>\* Power options: customization of over 40kW may be available depending on the data center location.</sub>

### Single-server standard configuration

<table data-header-hidden><thead><tr><th width="374"></th><th></th></tr></thead><tbody><tr><td><strong>Rack space</strong></td><td>1U (shared rack)</td></tr><tr><td><strong>Rack mount</strong></td><td>Devices are rack-mounted using the supplied rail kit; alternatively, we can lease a shelf (requires additional units).</td></tr><tr><td><strong>Power**</strong></td><td>200W 230VAC (Single or Dual Power Feed)</td></tr><tr><td><strong>Transfer</strong></td><td>100 Mbps included – up to 10 Gbps available (95th percentile burstable billing).</td></tr><tr><td><strong>Network uplink</strong></td><td>1 Gbps port is default, with availability of up to 10 Gbps.</td></tr><tr><td><strong>IP addresses</strong></td><td>Not included, but available.</td></tr></tbody></table>

<sub>\*\* Please contact us for power requirements that exceed the standard option.</sub>

### Access

#### Specific for full racks

* Physical access is available 24/7 at our Stockholm, Falkenberg, and Oulu data centers.
* Each rack agreement includes one access card, with additional cards available for an extra fee.
* The electric locks on all racks can only be unlocked by the assigned cardholders renting the colocation full rack.\*\*\*

#### Specific for single-servers

* Remote access using IPMI via VPN.
* A secure private rack is accessible only to Glesys personnel.

<sup>\*\*\* Access to the full rack rental is subject to specific regulations. Authorized Glesys personnel have unrestricted access to all racks, and in some cases, it may be possible to obtain restricted access, even from staff and alarms.</sup>

### Additional services available

| **Advanced connectivity options (MPLS and more)** | :white\_check\_mark: |
| ------------------------------------------------- | -------------------- |
| **Redundant multi-homed connectivity**            | :white\_check\_mark: |
| **Copper and fiber rack cross-connects**          | :white\_check\_mark: |
| **Data center inter-connects**                    | :white\_check\_mark: |
| **Remote hands support**                          | :white\_check\_mark: |
| **Service level agreement (SLA)**                 | :white\_check\_mark: |
| **Live bandwidth/power monitoring**               | :x:                  |

### Responsibilities

| Provide the necessary support infrastructure – physical security, internet connection, cooling, uninterruptible power sources (UPS):            | Glesys   |
| ----------------------------------------------------------------------------------------------------------------------------------------------- | -------- |
| The customer will install their equipment in the rack as per the agreement:                                                                     | Glesys   |
| Monitor and report any issues or suspected faults in the colocation service:                                                                    | Customer |
| Comply with all applicable laws, regulations, and ordinances regarding the use of colocation space, customer equipment, and stored information: | Customer |
| Comply with network traffic volumes as per the agreement:                                                                                       | Customer |
| All software installed on hardware:                                                                                                             | Customer |
| Insurance that covers hardware and the damages it causes:                                                                                       | Customer |


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