> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/managed-services/managed-firewall/details/service-description.md).

# Service description

Version 2024.01.01

Get core protection for your most important assets with a Managed Firewall designed for the constantly evolving threat landscape. We’ll help you design, monitor, and maintain your firewall architecture to keep your business secure.

### Features at a glance

* Setup, installation and support
* Load balancer
* VPN (IKEv2/IPsec or OpenVPN)
* Setup Site-to-Site VPN Tunnel (IPsec)

### Limitations

* No admin or SSH access
* No IDS/IPS tools available

### Responsibilities

| **Service(s) configuration**        | Glesys (based on customer feedback) |
| ----------------------------------- | ----------------------------------- |
| **Patching and updating OS**        | Glesys                              |
| **Monitoring (server and service)** | Glesys                              |
| **Backup**                          | Glesys                              |