> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/managed-services/managed-windows-hosting/details/service-description.md).

# Service description

Glesys managed Microsoft Windows hosting is a repeatable and cost-efficient solution where we install, administer, maintain, and monitor a Windows-based host – suitable for web applications and desktop environments.

### Regional availability

The product is present in the following locations:

* dc-fbg1 (our Falkenberg DC, Sweden)

* dc-sto1 (our Stockholm DC, Sweden)

* dc-oul1 (our Oulu DC, Finland)

* dc-ams1 (partner DC in Amsterdam)

* dc-lon1 (partner DC in London)

* dc-osl1 (partner DC in Oslo)

### Technical specification

| **Operating System**            | Latest version of Windows Server      |
| ------------------------------- | ------------------------------------- |
| **Supported platforms**         | VPS VMware, VPS KVM, Dedicated Server |
| **SSH access**                  | Yes (non-administrative)              |
| **Processing of personal data** | Storage, transfer                     |

### Supported services\*

<table data-header-hidden><thead><tr><th width="316"></th><th></th></tr></thead><tbody><tr><td><strong>Remote Desktop Services</strong></td><td>Yes</td></tr><tr><td><strong>RDS printer management</strong></td><td>Yes (using printers compatible with Easy Print™)</td></tr><tr><td><strong>Web servers</strong></td><td>Internet Information Services (IIS)</td></tr><tr><td><strong>Databases</strong></td><td>Microsoft SQL Server </td></tr><tr><td><strong>Programming languages</strong></td><td>.NET</td></tr><tr><td><strong>SSL certificates</strong></td><td>Automated Let's Encrypt, Bring your own certificate</td></tr><tr><td><strong>Other**</strong></td><td>Visma, Wolters Kluwer</td></tr></tbody></table>

<sub>\*Do you need something else? Feel free to contact sales to see if we can help!</sub>

<sub>\*\*A third-party support agreement is necessary.</sub>

### Supported clustered services

<table data-header-hidden><thead><tr><th width="316"></th><th></th></tr></thead><tbody><tr><td>Remote Desktop Services</td><td>RD Connection Broker and RD Gateway</td></tr></tbody></table>

### Additional services available

<table data-header-hidden><thead><tr><th width="316"></th><th></th></tr></thead><tbody><tr><td><strong>Firewall</strong></td><td>Yes</td></tr><tr><td><strong>Monitoring</strong></td><td>Yes</td></tr><tr><td><strong>Backup</strong></td><td>Yes</td></tr><tr><td><strong>Antivirus</strong></td><td>No</td></tr></tbody></table>

### Responsibilities

<table data-header-hidden><thead><tr><th width="316"></th><th></th></tr></thead><tbody><tr><td><strong>Updating and patching OS</strong></td><td>Glesys</td></tr><tr><td><strong>Monitoring server and services</strong></td><td>Glesys</td></tr><tr><td><strong>Application code/data/support</strong></td><td>Customer </td></tr><tr><td><strong>Creating and maintaining databases</strong></td><td>Customer</td></tr><tr><td><strong>Backup platform</strong></td><td>Glesys</td></tr><tr><td><strong>Backup validation</strong></td><td>Customer</td></tr><tr><td><strong>Office IT (printers, local firewall etc.)</strong></td><td>Customer</td></tr></tbody></table>