Access the mail through email clients
Glesys email service supports both IMAP and POP3, with or without encryption.
It is possible to use the Glesys email service with virtually all types of email programs on computers and mobile phones, as long as the program supports IMAP or POP3 for reading email, and SMTP for sending email.
The following servers, ports, and protocols are available. You should always choose an option with encryption (SSL or TLS).
Incoming email (IMAP or POP3)
The hostname for both IMAP and POP3 is mail.glesys.se. The username is the complete email address for the account. The password is the one displayed when you created the account.
The following ports can be used:
Ports for IMAP
Without SSL/TLS: 143
With TLS: 143
With SSL: 993
Note that the same port is used for both unencrypted communication and TLS. Therefore, make sure to enable TLS in the email client to avoid unintentional unencrypted communication.
Ports for POP3
With SSL: 995
Without SSL: 110
Outgoing email (SMTP)
The Glesys SMTP server (outgoing email) is located at mail.glesys.se on the following ports. Note that you need to authenticate with the SMTP server to send emails. The username is the complete email address, and the password is the one displayed when you created the account.
With TLS: 587 or 25
With SSL: 465
Without SSL: 25
Note that port 25 can be used both unencrypted and with TLS. Therefore, make sure to enable TLS in the email client to avoid unintentional unencrypted communication.
Examples with common email clients
Here are examples of configurations for two common email clients—Thunderbird, macOS Mail, and Microsoft Outlook 2021. Other clients are configured similarly.
You add your account to Thunderbird by clicking on Edit → Account Settings. Then, click on Account Actions → Add Mail Account.
Now, fill in the name and email address. Then, click on Configure manually.
In the next dialog box, enter the settings for the Glesys IMAP and SMTP servers.
Incoming server
Protocol: IMAP
Hostname: mail.glesys.se
Port: 993
Connection security: SSL/TLS
Authentication method: Normal password
Username: the complete email address for the account
Outgoing server
Hostname: mail.glesys.se
Port: 465
Connection security: SSL/TLS
Authentication method: Normal password
Username: the complete email address for the account
When macOS Mail starts for the first time, the setup wizard for adding a new account is displayed. If you already have email accounts in macOS Mail, click Mail in the menu and select Add Account.... The setup wizard for adding a new account will now start. Here, select the option Other Mail Account... and click Continue.
In the next dialog box, fill in your name, email address, and password. The name is the one displayed to the recipient in the From field. When you are done, click Sign In.
In the next dialog box, enter all the details for the email account, including the server address and type. When you are done, click Sign In.
Email Address: The complete email address
User Name: Same as the email address
Password: The password created when you set up the email account
Account Type: IMAP
Incoming Mail Server: mail.glesys.se
Outgoing Mail Server: mail.glesys.se
The email account is now saved in your Mail program.
When Outlook 2021 is started for the first time, an account wizard will start. If this isn't your first time starting Outlook 2021, you can start the wizard by clicking File and selecting Add account. The same wizard will start.
In the first step, enter your Glesys email address. Also, click on Advanced options and tick the checkbox for Let me set up my account manually. Then, click Connect.
After a while, you'll get to choose the type of email server this account uses. Here, select IMAP.
In the next step, enter the details for the Glesys mail server. Here, enter mail.glesys.se for both incoming and outgoing mail. For the incoming port, enter 993. For the outgoing port, enter 465. For both incoming and outgoing encryption methods, select SSL/TLS. When all the information is filled in, click Next.
Now you need to enter your password for the email account. This is the password that was displayed when you created the account. When you have entered the password, click Connect.
The account is now ready. In the following dialog, uncheck Set up Outlook Mobile on my phone, too if you don't intend to set up Outlook on your phone right now. Then click Done, and you can start using Outlook 2021 with your new Glesys account.
You can send and recieve email from and to your Glesys email account in your Gmail account by using POP3 and SMTP. That way, you can send and receive email using your own domain directly from inside Gmail.
Start by signing in to your Gmail account. Click the gear icon in the upper right corner and then See all settings.
Then, click on Accounts and Import.
Import email and contacts
Click Import mail and contacts to retrieve email from a POP3 account.
A popup window now opens. Enter the email address you created in Glesys control panel. In this guide we use [email protected].
In the next screen, enter the password for your email address. For the POP username, fill in your email address (in our example [email protected]).
If you are using an email account from Glesys, use our POP server: mail.glesys.se.
We recommend using SSL. Enabling incoming mail over SSL prevents outsiders from being able to read your messages.
Check the box Use SSL and make sure the Port is set to 995.
In the next screen we keep the default options selected, namely Import mail and Add a label to all imported messages. Of course, you can adjust the settings to suit your needs.
When you click Start import, your email messages will begin to be imported.
When your messages have been imported, you can start receiving email sent to your address in Gmail.
A tip is to click the refresh button to check whether you have any new messages. It doesn’t always work to just click the inbox.
Sending email
To send email from Gmail using the added email account, go back to Accounts and Import and, in the Send mail as section, click Add another email address.
A popup window opens where you enter your name and the email address you use. We choose to uncheck the box Treat as an alias. Google’s documentation explains what this setting does. You also have the option to Specify a different reply‑to address, which is entirely optional. Proceed by clicking Next step.
In this screen you need to enter our credentials to send email via our SMTP server.
For the SMTP server, enter: mail.glesys.se.
Your username is your email address, and your password is the same one you use for Glesys webmail.
Gmail recommends choosing the Secure connection using TLS option rather than SSL. Whichever you select—TLS or SSL—you should use port 587.
Gmail will send a verification code to the email address you entered (it may take a few minutes for the message to arrive). Open your inbox and click Refresh. Click the link in the email or copy the code and paste it into the field, then finish by clicking Verify. You have now proven your identity and can send email from your Gmail account using that address.
Account settings
To make the account you just added your primary account, go to Accounts and Import. For the email address you added, click make default.
In our example it looks like the screenshot below.
Your email address is now pre‑selected when you compose new messages. However, you can still choose from the dropdown menu which email address you want to send the message from.
Note: POP3 may not be the best solution for you or your organization because the email messages are stored locally on your computer, making you responsible for backing them up. Currently, Gmail does not support using IMAP.
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