Migrate email accounts

Migrating your emails to us can be as easy as dragging and dropping.

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This is a brief guide on how to smoothly migrate your email to us.

Instructions

1. Add the domain name you want to manage email for in our control panel.

2. Create new email accounts/addresses and passwords in our control panel.

3. Configure the new email accounts in your email client (choose IMAP). You should now have two active email accounts working in the client. (All mail will still arrive at the current provider’s account; none will go to the account we manage.)

4. Point the domain name to our name servers, or alternatively, change the MX records for the domain to our mail servers so that new mail lands in the new accounts. More information about Glesys's name and mail servers is available in our control panel.

5. The email migration is now complete.

6. In most email clients, you can simply drag messages from the old account to the new one if you want to keep your old emails.

7. Remove the old provider’s email accounts/settings (since mail may still be delivered to the old provider for a while, wait at least 48 hours before doing this).

Things to keep in mind

When you re-point the domain, don’t forget to configure the other DNS records for the domain in our control panel.

We do not support DNSSEC, so if it is enabled for the domain, you must disable it (e.g., in IIS) before you change the DNS settings.