> For the complete documentation index, see [llms.txt](https://docs.glesys.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glesys.com/products/other/email/how-tos/reset-the-password-for-an-account.md).

# Reset the password for an account

If a user forgets their password, you can easily reset it.

***

## Reset the password for an email account using the control panel

To reset the password for an email account, navigate to the account's overview in the email service. Then, click on **Actions** next to the email address at the top of the page and select **Reset password**.

<figure><img src="https://3379166260-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMZhhdQNcWOpX5Bj48GK%2Fuploads%2FaL7FMazP3uXxyKo15CPg%2Femail-reset-password.png?alt=media&amp;token=56212775-262b-4061-b40f-d58950271501" alt=""><figcaption></figcaption></figure>

In the next dialog box, you need to confirm that you want to reset the email account's password. Click  **Reset password** to complete the reset.

<figure><img src="https://3379166260-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMZhhdQNcWOpX5Bj48GK%2Fuploads%2FTC46AsZfOWcLd6OFRuA8%2Femail-confirm-reset-password.png?alt=media&amp;token=0a77c05c-ddd9-480f-964f-add0eedf0a9d" alt=""><figcaption></figcaption></figure>

The new password is now displayed in a dialog box. You must write down the password as it will not be possible to view it again. Once you have noted the new password, click **Close**. If you click **Reset password** again, a new password will be generated.

<figure><img src="https://3379166260-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlMZhhdQNcWOpX5Bj48GK%2Fuploads%2FCoWIJSf5tkrQ91O2gTBz%2Femail-the-new-password.png?alt=media&amp;token=d47ecd51-b9cb-4f95-af56-533f06389247" alt=""><figcaption></figcaption></figure>

## Reset the password for an email account using the API

Use the [email/resetpassword](https://github.com/GleSYS/API-docs/wiki/API-Documentation#emailresetpassword) endpoint to reset the password for an email account.
