# Operational continuity and crisis management

Glesys maintains crisis management and continuity practices to ensure services can continue and be restored following major disruptions.

### Key elements:

* **Crisis management model:** Defined crisis phases (preparedness, response, continuity, recovery, post-crisis review) and activation of a Crisis Management Team for major events.
* **Preparedness & resilience:** Use of redundancy, backup power, failover mechanisms, and regular validation/testing activities as part of preparedness.
* **Backups & restoration testing:** Backup frequency is based on system criticality, backups are encrypted, and restoration is tested at least quarterly.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.glesys.com/security/security-measures/operational-continuity-and-crisis-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
